Can't swipe down notifications on Nexus 4

i have a 12 day old Nexus 4 and i can't swipe down the notifications bar.

• i've tried turning it off


• i've tried performing a factory reset

If i go into an application that supports landscape mode (e.g. Chrome), and turn the phone landscape, then i can swipe down notifications from the "top".

But then i can't click the "Home" button, which is then located on on the right hand side of the screen, which is the top of the physical phone - near the earpiece).

Edit: i forgot that the whole point of including the picture was to demonstrate the home button can't be clicked when it's near the "earphone" (e.g. on the right in the above photo). Unfortunately, in this picture all shadow detail as been lost. But trust me, the earphone is on the right side in the above photo.

• Nexus 4; Model LG-E960

See also

Answer

This is a hardware issue most likely.

The only way to solve this would be to send the device back to the manufacturer.