As far as I have known, and also read in the description of many apps on Google Play, it is not possible for publishers to respond to user's comments, but recently I have come across this:
Can someone give me more info on this? Also, if a publisher responds to my comment, how would I be notified about this? I do not see any Inbox or anything of that sort, also there's no option where we "Allow" Google Play to send up e-mails.
Answer
Yes, developers can reply to a user review. The user will get a notification via email.
However, as of now this feature is only available for "those with a Top Developer badge." So not all developers can reply to your comments.
Read this page from Android Developer blog for more details.
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