Saturday, July 21, 2018

usb connection mode - How can I troubleshoot MTP on my Galaxy Nexus


My Galaxy Nexus 4.2.2 won't show up as a MTP device anymore. It looks like the phone is the problem, I want to debug the problem from that end.


Like many before me, I tried everything, and then some :



  • Using Ubuntu 13.04 or Windows 7, on 3 computers

  • Cleaning the USB port on the phone

  • Using the original cables

  • Reboot with or without the cable, with or without the SIM card

  • Removing the battery all night (after shutting down the phone) to clear everything from memory

  • Uninstalling Google Play Music (I only use MTP to sync music)



I also have a second phone that shows up as a MTP device and syncs just fine. It is also a Galaxy Nexus running 4.2.2. Neither of them are rooted. So I think the phone must be the problem.


How can I troubleshoot or debug MTP problems on the phone ?




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