Tuesday, September 17, 2019

uninstallation - Help Uninstalling Stubborn Application


I have the original Motorola Droid. I recently installed Lotus Notes Traveler on it (we use Lotus Notes at work). The application is giving some issues, so I was going to uninstall it and re-install it. Unfortunately, when I try to do that I get a message the message "Uninstall Not Succesful". Is there any way to uninstall an app that does not want to uninstall through "Manage Applications"?



Answer



Apparently the Lotus Notes Traveler app makes itself the Device Administrator on the phone. You need to disable this before uninstalling it. The following quote is from Lotus FAQ:



You should uninstall Lotus Notes Traveler by launching the Lotus® mobile installer application, then selecting the Lotus Notes Traveler application and choosing uninstall.



If you choose to uninstall manually and your device is running Android 2.2 or above, you must first disable the device administrator. To do so, select Menu > Settings > Location & Security > Select device Administrators. After you have disabled the Lotus Notes Traveler device administrator, you can use the operating system to remove Lotus Notes Traveler, by navigating to Menu > Settings > Applications > Manage Applications.


You can uninstall Lotus Mobile Installer using the normal method for uninstalling applications on your Android device.



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